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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dim Rolex

October 8, 2024

5  out of  5
rating by Dim Rolex
"Aja Casey was a professional indeed. she attended to me woth humble and loyalty. honestly she's loved. Keep the good work Gal. wish you'll attendnding to me when ever am there. Aja Casey, you're the best. Thanks but they're crazily billing people any how now"
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olie Harris

September 19, 2024

5  out of  5
rating by olie Harris
"They took care of all of my insurance needs! Great people with wonderful service!"
We responded:
"Hi Olie, it has been our pleasure to provide you with wonderful service! "
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Robin Mosely

September 17, 2024

5  out of  5
rating by Robin Mosely
"The receptionist went over and above to help me. She was very professional, patient and very knowledgeable. She is truly an asset to State Farm."
We responded:
"Hi Robin! Helping our customers in time of need is important to the team at Georgelyn Hicks-State Farm agent. Tarah helped you, she really cares."
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lashonda carter

September 6, 2024

5  out of  5
rating by lashonda carter
"Very helpful, and friendly"
We responded:
"LaShonda, thank you for this 5 star review. I'm glad that our team have been helpful and friendly. "
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Meiko Askew

September 3, 2024

5  out of  5
rating by Meiko Askew
"Alana worked very hard in my behalf. Initially, my application was denied. Then I shared with her the sad reality that I in January 2024 I was told that I needed a Heart Transplant. I was given three weeks to move to Chicago for a bloodless operation. Sadly, I had to put a lot of things on the back burner, including timely payments of my bills. Alana submitted my application again to the underwriters citing my change of change of life event. Only with Jehovah’s help, I was approved. At a lesser amount than originally quoted. We need more Alana’s in this world! It would be a much better place. Thank you thank you again Alana. This five star rating is not an indicator of your support. Millions of moons and stars are deserved."
We responded:
"Hello Meiko, Allana is an insurance agent that care and will try very hard to help. We are glad to hear of your health improvement. Allana was aware of policies that State Farm cares when life circumstances arise. God bless you"
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Gloria Jefferson Jones

August 27, 2024

5  out of  5
rating by Gloria Jefferson Jones
"Excellent customer service! 💜"
We responded:
"Thank you Gloria for years of supporting Georgelyn Hicks-State Farm Insurance "
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Mari McCabe

August 19, 2024

5  out of  5
rating by Mari McCabe
"Allana was great. Excellent customer service. Oustanding professionalis. Extremely knowledgeable, friendly and respectful of my time. Thanks. -T"
We responded:
"Mari, I appreciate the time you took to give Allana and our agency a 5 star review. We try to satisfy our customers by giving you knowledge and service. Thank you, Georgelyn Hicks-State Farm Insurance Dolton appreciate the time you took out to give"
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Bobbi Wilson

August 8, 2024

5  out of  5
rating by Bobbi Wilson
"I have always had top notch service with Georgelyn Hicks and her staff. All of the agents are well experience and shows concern about their customers."
We responded:
"Thank you Bobbi"
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Ivan Burns

August 8, 2024

5  out of  5
rating by Ivan Burns
"My father and I have been customers at State Farm for a while, and has always come through for us. Mr. Mathis had helped and guided us to right changes and as well ensuring we have the best coverage. Thank you"
We responded:
"Awesome "
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Sundiata Jackson

August 7, 2024

5  out of  5
rating by Sundiata Jackson
"Great agency"
We responded:
"Awesome "
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Fade Deer

August 7, 2024

5  out of  5
rating by Fade Deer
"W place"
We responded:
"Thank you "
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Dante Clayton

August 7, 2024

5  out of  5
rating by Dante Clayton
"Tarah is the most polite person ever. I wish I could give her 10 stars because she deserves it!"
We responded:
"I'm grateful for your business "
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Gino Wheeler

August 5, 2024

5  out of  5
rating by Gino Wheeler
"My mom and I have been loyal customers, and State Farm has always come through for us. Mr. & Mrs. Hicks have always helped answer our questions or guided us to right changes and as well ensuring we have the best coverage. Thank you again!"
We responded:
"Gino I am happy that your mom and you have had great insurance support as you make your decision.."
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Tommy Hill

July 31, 2024

5  out of  5
rating by Tommy Hill
"Allana very nice and have great customer service at lowing my insurance to affordable rate yes I will refer to my friends again thanks."
We responded:
"Wow, Tommy, thank you for the fantastic 5-star review! We are thrilled to hear that Allana provided you with great customer service and helped lower your insurance to an affordable rate. We appreciate your kind words and look forward to assisting you and your friends with all your insurance needs. Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Kevin Phillips

July 31, 2024

5  out of  5
rating by Kevin Phillips
"State farm agent Tarah did a wonderful job assisting me with a problem I had with a claim. I appreciate you and State farm."
We responded:
"Hi Kevin, thanks a lot for your awesome review! I'm so happy to hear that Tarah was able to assist you with your claim issue. We appreciate you and your trust in State Farm. If you need anything else, we're here to help! - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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TNTISE

July 27, 2024

5  out of  5
rating by TNTISE
"Im am more than happy to be with the service I receive from Georgelyn state farm. Customer service is a priority here and that resonates with everyone within the agency even the intern."
We responded:
"Thanks a bunch for your awesome review! I'm so glad you're happy with the service from our team. We always strive to make customer service a priority, and it's great to know that it resonates with everyone, even our intern! If you ever need anything, don't hesitate to reach out. - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Clifford Washington

July 26, 2024

5  out of  5
rating by Clifford Washington
"Me and my wife (Lisa) has been a loyal customer and State Farm has always came through for us . MR. & MRS. HICKS has always welcomed us with open arms to answer our questions or make adjustments as well as making sure we get covered and assure that the job is done right . Always Satisfaction first and do it out of love for their customers. I truly appreciate State Farm for helping in any situation that may come up . Taking pride and caring is what State Farm is all about. I'm glad to be a customer"
We responded:
"Hey Clifford, thanks a ton for your awesome review! We're so glad to have you and Lisa as loyal customers. It's great to know that our team has been able to help you with your questions and adjustments, and that you feel welcomed and well-covered. We truly appreciate your kind words about our dedication and care. If you ever need anything, don't hesitate to reach out! - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Leslie Evans

July 24, 2024

5  out of  5
rating by Leslie Evans
"Paid my payment today"
We responded:
"Thank you for the glowing review, Leslie! We are thrilled to hear that you had a positive experience with our office. If you ever need assistance with your insurance needs in the future, we are here to help. Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Tess Ademolu

July 21, 2024

5  out of  5
rating by Tess Ademolu
"She saved me money by $80 on my previous insurance quote! Would definitely recommend!"
We responded:
"Thank you for the 5-star rating, Tess! We are happy to hear that you had a positive experience with our team. We appreciate your feedback and are here for any future insurance needs you may have. - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Zetta Piggott

July 17, 2024

5  out of  5
rating by Zetta Piggott
"Mrs Hick's agency is wonderful! They are always very helpful whenever or for whatever I call about. Today, I had the pleasure of being assisted by a new intern, Joseph. He was very polite, and honest about his ability to assist me. He didnt hesitate to engage with his team for additional support. I normally ask for GeorgeLyn or Aja because I know they will be friendly, patient and helpful. They're training the new intern with the same customer service qualities. Great job Joseph!!"
We responded:
"Hi Zetta, thank you so much for your wonderful review! I'm glad to hear that Joseph was able to assist you effectively and that our team continues to provide the friendly, patient, and helpful service you expect. We appreciate your kind words and look forward to assisting you with any future needs! - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Luttrell Jones

July 5, 2024

5  out of  5
rating by Luttrell Jones
"Professional services I must say"
We responded:
"Luttrell, thank you for leaving us a glowing 5-star review! It is our top priority to ensure our customers leave our office satisfied, and we are glad to hear that you found our customer service very professional. Don't hesitate to reach out if you require further assistance with your insurance needs! - Georgelyn Hicks - State Farm Insurance Agent"
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Delores Miller

July 3, 2024

5  out of  5
rating by Delores Miller
"Always Polite and Professional Great People"
We responded:
"Thank you, Delores, for your kind words! We are glad to hear that you find our team always polite and professional. We appreciate your positive feedback and are happy to assist you with any insurance needs you may have in the future. - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Samuel L Jones

July 3, 2024

5  out of  5
rating by Samuel L Jones
"Great meeting with Alana. She was supportive a great listener and well versed on what State Farm offers to meet our insurance needs. Awesome customer service."
We responded:
"Thank you, Samuel, for sharing your positive experience with Alana! We're thrilled to hear that she provided you with supportive and well-versed customer service. We're here for all your insurance needs and look forward to assisting you further. - Georgelyn Hicks - State Farm Insurance Agent, Dolton, IL"
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Kimberly Oneil

July 1, 2024

5  out of  5
rating by Kimberly Oneil
"Everytime I call and speak to anyone in the office they are so nice and welcoming and answers any questions I have ! Thank you all for being so awesome 👌"
We responded:
"Hi Kimberly, We love questions so we can help you with the insurance protection that is best for you. Thank you for this 5 star GOOGLE review. Referral are always appreciated. "
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Joseph Wooden

June 21, 2024

5  out of  5
rating by Joseph Wooden
"Great customer service"
We responded:
"Thank you for leaving our team a kind review, Joseph! If you ever need further assistance with your coverage needs, feel free to reach out. We appreciate you for letting us be your good neighbor! - Georgelyn Hicks - State Farm Insurance Agent"